Frequently Asked Questions
Everything you need to know about our luxury children's wear.
How long will it take to receive my order?
Standard shipping within the United States typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.
What is your return policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain delicate occasion wear and final sale items may be non-returnable.
How do I determine the right size for my child?
We provide a detailed size guide on each product page. Our collections generally run true to size, but if you are between sizes, we recommend sizing up for longer wear.
Do you offer international shipping?
Yes, Petite Maison Kids ships worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my luxury garments?
To maintain the quality of our high-end fabrics, we recommend hand washing or using a delicate machine cycle in cold water. Lay flat to dry and use a cool iron if necessary.
Can I modify or cancel my order after it is placed?
Orders are processed quickly to ensure fast delivery. If you need to change or cancel an order, please contact our customer service team within 1 hour of placement.